Questions and answers

Add the items to the basket and fill in the checkout form. You will get an order number by email, after which a manager processes it and contacts you.

Nova Poshta delivers to a branch, to a parcel locker or to your address by courier. The carrier prices it by its own tariffs, based on weight, dimensions and destination.

Yes, from any of the four branches: Dnipro, Rivne, Lviv and Vyshhorod. Check with a manager in advance whether the item is in stock there.

Bank transfer against an invoice, card payment online, cash or card on collection at Nova Poshta, and card at the terminal when collecting from a branch.

Yes, within 14 days of receipt, provided the item is undamaged and the packaging is intact. The procedure is set out on the returns page.

Raise a claim report with the carrier at the moment of receipt and send a copy to your manager. Without that report the carrier will not consider a claim.

Interior and facade acrylic paints, surface preparation materials, alkyd enamels and anticorrosive primer-enamels for metal and wood, waterproofing, adhesives, sealants and gun foams, plus road marking paints.

Go by the category description, the product specifications and the compatibility tables on each page. Every paint has a consumption calculator that works from measured values in the specifications rather than estimates.

More than 10,000 in RAL, NCS and our own colour system. Most interior and facade paints come in a white base built for tinting.